Go digital: 5 ways to reward your staff

How can you boost staff morale and productivity? Check out Call Design's top 5 ways to digitally reward employees, from online gift cards to social shout-outs.

How to empower agents and increase productivity

Are you looking to increase productivity and decrease staff turnover? Find out how to optimize your workplace to ensure your agents are empowered and engaged.

5 ways to implement a performance management program

Are you looking to enhance workplace productivity? A performance management program and training course can help you achieve your corporate goals.