Elevate Workforce Management Excellence
Join Call Design’s annual Workforce Management Conference — a dedicated space where industry leaders, workforce planners, and customer experience innovators come together to explore the future of WFM. Experience two days of advanced workforce management insights, expert-led sessions, and hands-on learning opportunities at the WOW Conference 2025. This flagship event provides a platform for learning, networking, and collaboration, ensuring attendees gain valuable insights to enhance their WFM strategies and stay ahead in a rapidly evolving industry.
Join Us for the Premier WFM Event of the Year
Connect with industry leaders, workforce management experts, and innovators for two days of learning, networking, and hands-on workshops designed to transform your workforce strategy.
Details:
Conference Duration: 2 Days, 14-15 October 2025
Location: Melbourne, Australia
What You Will Learn
Gain valuable insights into the latest trends and best practices in workforce management, including:
- How artificial intelligence enhances scheduling, forecasting, and real-time decision-making to boost efficiency and productivity.
- How to track key workforce metrics instantly, enabling data-driven decision-making and proactive issue resolution.
- Advanced tools and strategies to optimise workforce allocation and predict future staffing needs accurately.
- Best practices for increasing motivation, reducing attrition, and fostering a high-performance workplace culture.
- How automation streamlines repetitive tasks, reduces errors, and enhances overall workforce efficiency.
- How aligning staffing strategies with customer needs improves service quality, satisfaction, and business outcomes.
