Call Design and ProHance Announce Strategic Partnership to Advance Back Office Operations

Call Design, a leading provider of workforce optimisation solutions, has announced a new strategic partnership with ProHance, an enterprise-grade operations enablement and analytics platform that provides insights for smarter decisions in complex, distributed and hybrid workforces.


log4j2 Vulnerability

Call Design is aware of the recently identified log4j2 vulnerability and has reviewed our internal, our Hosted systems and customer solutions as well as the leading products that we support.


Meeting your requirements: Call Design’s customised courses

Is there something not quite right in your contact centre, but you can't quite pin down what? Call Design's customised contact centre courses can help.