Call Design’s Workforce Management (WFM) Network Groups
Join one of our local WFM network groups in Sydney, Melbourne, Adelaide, Brisbane or Auckland.
Gain Industry Connections with Call Design’s WFM Network Groups
Workforce Management is constantly evolving, and staying ahead requires collaboration. Call Design’s WFM Network Groups provide a platform for professionals to connect, learn, and discuss the latest trends in forecasting, scheduling, and workforce optimisation. Whether you’re an experienced WFM leader or new to the industry, our sessions are designed to help you tackle real-world challenges and enhance operational efficiency.
Why Join Us?
- Peer Networking: Build strong connections with fellow WFM professionals, exchanging ideas, experiences, and best practices to enhance your workforce strategies.
- Exclusive Industry Insights: Gain firsthand knowledge of emerging trends, innovations, and ideas to improve workforce planning and optimisation in your organisation.
- Collaborative Problem-Solving: Engage in meaningful discussions to address workforce planning challenges.
- Access to WFM Experts: Learn from Call Design’s team of specialists and leading workforce planners in Australia to refine your workforce management approach.
Call Design’s Workforce Management (WFM) Network Groups
Our WFM Network Groups are held in Adelaide, Auckland, Brisbane, Melbourne and Sydney. Come along and meet your peers in the industry. Ask questions, share ideas and learn about what’s new in Workforce Management.
Who Should Attend?
- Workforce Planners
- Forecasters and Schedulers
- Real-Time Analysts
- Contact centre professionals looking to connect with peers and expand WFM knowledge
What You Will Learn
- Emerging WFM Trends
- What others are doing
- Network with your peers in the industry
