See Workforce Management Excellence in Action

Step inside two days of ideas, conversations and practical learning from WOW 2025. This gallery captures the moments that matter most: expert-led sessions, WFM deep dives, live demos and real conversations between peers.

Browse the highlights to revisit key insights, share the experience with your team and keep building smarter, more human workforce management.

Join the Call Design Community.

Connect with industry professionals, access valuable resources, and optimise your contact centre operations for greater efficiency and success.