
2026 Contact Centre Best Practice Report: Key Findings Presentation
May 13 @ 9:00 am - 4:00 pm

Every year, the contact centre landscape shifts. New pressures. New expectations. New ways of working. This year, Call Design is heading to Sydney to unpack exactly what that means – bringing together the key findings from the 2026 Contact Centre Best Practice Report and the peers who are living it every day.

