WFM Essentials Course
August 12 @ 12:00 am - October 14 @ 12:00 am
The Workforce Management Essentials Training course is designed to teach the foundations of forecasting, scheduling, and real-time management.
This comprehensive course covers critical workforce management (WFM) principles and applications, ensuring participants gain the essential skills needed to understand and implement best practice theory.
Call Design’s three-day Workforce Management Essentials Training course provides knowledge in forecasting, scheduling, analysis, and contingency planning. Participants will learn fundamental WFM principles without the need for any WFM software, making this training accessible to anyone, regardless of business processes. By the end of the course, participants will be equipped with the skills and knowledge to effectively apply workforce management best practices in their organisation.
