Workforce Analysis & Productivity Measurement

ProHance By the Numbers

M+

hours of capacity created every year

licenses deployed

customers across industries

countries served

renewal rate, proving the platform’s long-term value

Unlock Enterprise Productivity with ProHance

Optimise workflows, improve operational efficiency, and drive productivity across your entire organisation with ProHance. Discover how intelligent insights can transform performance beyond the contact centre.

Key Features

Time Tracking & Workflow Analytics

Gain detailed insights into how time is spent across teams to identify areas for improvement.

Productivity Heatmaps

 Visualise productivity trends across departments to spot inefficiencies and optimise processes.

Resource Allocation Insights

Ensure optimal use of resources with data-driven recommendations for better workload distribution.

Virtual Badging for Hybrid & Remote Work

Enhance accountability while offering employees flexibility in any work setting.

Benefits

Improved Cross-Departmental Efficiency

Break down silos and streamline workflows across different teams and functions.

Data-Driven Decision-Making

Make informed strategic decisions based on real-time analytics and operational insights.

Enhanced Employee Performance

Identify skill gaps, improve time management, and support continuous employee development.

Increased Productivity & Profitability

Companies using ProHance have seen a 5-20% increase in productivity and a 5-10% boost in profitability.

ProHance’s Comprehensive Suite of Modules

ProHance provides a unified operations platform with a comprehensive suite of modules to enhance workforce productivity and resource efficiency:

Advanced Analytics: Delivers deeper insights into user work habits, including trend and competency analysis.
Work Output: Maps and analyses measurable work output across teams, providing comparative performance insights.
Work Time: Tracks workstation engagement in real-time, monitoring schedule adherence, idle hours, and time on/off systems.
Workflow: Enables job prioritisation, allocation, and flow management while assessing productivity at every step.
Asset Optimisation: Auto-discovers inventory, geo-tags assets, tracks software utilisation, and enables remote actions on endpoints.