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Workforce Management for Team Leaders: 7th February 2024

February 7 @ 9:00 am - 4:00 pm

Are you a Team Leader or a Manager, or anyone involved in the workforce management process desiring to learn more about the fundamentals of Workforce Management?

Look no further! Join us and our experts at Call Design for a 1-day online course that is designed to provide a clearer understanding of the challenges associated with workforce management; particularly, the impact of daily staff movements and the tools and strategies needed for optimising the process.

The course involves four key modules, each focusing on a specific aspect of the workforce management process.

  1. Introduction
  2. Workforce Management 101
  3. The Power of One
  4. Workforce Engagement Management

Register Now and take advantage of this chance to broaden your Workforce Management knowledge and skills, allowing you to propel your professional growth.


Date: February 8, 2024

Time: 9:00 am – 4:00 pm


February 7
9:00 am - 4:00 pm