Workforce Management for Team Leaders: 7th February 2024
Are you a Team Leader or a Manager, or anyone involved in the workforce management process desiring to learn more […]
Workforce Management Essentials Course: 13th – 15th February 2024
Enhance your forecasting and scheduling skills by enrolling in our 3-day Workforce Management Essentials course. This comprehensive program is designed […]
Alvaria Tracking Training: 20th – 22nd February
This course empowers Real Time Analysts with practical knowledge and hands-on experience in leveraging Alvaria WFM Tracking tools and Employee […]
Workforce Management for Real Time Analysts: 19th March 2024
Workforce management stands out as one of the most vital functions in Contact Centers. This specialised 1-day WFM course for […]
Workforce Management Essentials Course: 9th – 11th April 2024
Enhance your forecasting and scheduling skills by enrolling in our 3-day Workforce Management Essentials course. This comprehensive program is designed […]
Workforce Management for Team Leaders: 18th April 2024
Are you a Team Leader or a Manager, or anyone involved in the workforce management process desiring to learn more […]
Workforce Management for Real Time Analysts: 16th May 2024
Workforce management stands out as one of the most vital functions in Contact Centers. This specialised 1-day WFM course for […]
Workforce Management Essentials Course: 25th – 27th June 2024
Enhance your forecasting and scheduling skills by enrolling in our 3-day Workforce Management Essentials course. This comprehensive program is designed […]