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Workforce Management Essentials Course: 9th – 11th April 2024
Enhance your forecasting and scheduling skills by enrolling in our 3-day Workforce Management Essentials course. This comprehensive program is designed […]
Workforce Management for Team Leaders: 18th April 2024
Are you a Team Leader or a Manager, or anyone involved in the workforce management process desiring to learn more […]
Workforce Management for Real Time Analysts: 16th May 2024
Workforce management stands out as one of the most vital functions in Contact Centers. This specialised 1-day WFM course for […]
Workforce Management Essentials Course: 25th – 27th June 2024
Enhance your forecasting and scheduling skills by enrolling in our 3-day Workforce Management Essentials course. This comprehensive program is designed […]