Upcoming Events

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August 23 @ 9:00 am - August 25 @ 4:00 pm

Do you want to learn the skills needed to be a successful Workforce Planner? If you are a Workforce Planner…

September 20 @ 9:00 am - 4:00 pm

Often we ‘grow up’ in the contact centre and are promoted into leadership roles needing to interpret specialised highly technical…

November 15 @ 9:00 am - 4:00 pm

Often we ‘grow up’ in the contact centre and are promoted into leadership roles needing to interpret specialised highly technical…

February 21, 2023 @ 9:00 am - 4:00 pm

Often we ‘grow up’ in the contact centre and are promoted into leadership roles needing to interpret specialised highly technical…

March 21, 2023 @ 9:00 am - March 23, 2023 @ 4:00 pm

Do you want to learn the skills needed to be a successful Workforce Planner? If you are a Workforce Planner…