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Workforce Management for Team Leaders: 8th November 2023
November 8, 2023 @ 9:00 am - 4:00 pm
Are you a Team Leader or a Manager, or anyone involved in the workforce management process desiring to learn more about the fundamentals of Workforce Management?
Look no further! Join us and our experts at Call Design for a 1-day online course that is designed to provide a clearer understanding of the challenges associated with workforce management; particularly, the impact of daily staff movements and the tools and strategies needed for optimising the process.
The course involves four key modules, each focusing on a specific aspect of the workforce management process.
- Introduction
- Workforce Management 101
- The Power of One
- Workforce Engagement Management
Register Now and take advantage of this chance to broaden your Workforce Management knowledge and skills, allowing you to propel your professional growth.
DETAILS:
Date: November 8, 2024
Time: 9:00 am – 4:00 pm